Not enough is being done-on any level-for
Your Service Has Earned You and Your Family
Honesty Efficiency Respect Openness
What To Expect:
- You will be greeted promptly and warmly, thanked for your service and introduced to management.
- You will be invited to sign your Wall of Honor.
- Your Vets-Cars sales rep will spend as much or as little time with you as you wish, answering your questions openly and honestly.
- You will be given clear, upfront, no haggle, first price-best price numbers. With new vehicles prices will in most cases be at or below invoice. Of course, you get all other applicable factory incentives. Pre-owned vehicles will be below retail.
- Your trade will be appraised for the very highest amount that the dealer can give you. The valuation will be substantiated.
- You will be introduced to the business manager and will be offered finance options and value added products.
- Your new vehicle will be detailed to your satisfaction and will have a full tank of fuel at delivery.
- You will be encouraged to complete our "After Action Report" satisfaction survey on our website.
- You will be contacted by the dealer within two days to inquire as to your complete satisfaction.
What You Won't Get:
- No games, no bait and switch, no long delays.
- You will not be pushed, badgered, pressured or played with.
- No one will ask you for a deposit to "show you're serious".
- No back and forth, no "I gotta talk to my manager".
- No one will say "Hey Honey, where's your husband? Don't you want him to help?".
- No 'packed' payments. No surprises at delivery.